Last updated: November 15, 2021
At LikeBuyLike, we always attach importance to after-sales customer support, helping customers use the website effectively, and helping customers fix errors that arise during the use of the website. LikeBuyLike’s Refund and Warranty Policy is subject to occasional revision, and if we make any substantial changes, these changes will be effective immediately for new customers of our Services.
Our Digital Marketing Services comprise of Social Media Marketing, Search Engine Optimization (SEO), Contents Marketing, Influencer Marketing, Affiliate Marketing, Email Marketing and Paid Advertising.
The following sets forth LikeBuyLike’s Acceptable Use Policy.
LikeBuyLike’s Retention Guarantee is VOID if:
You should not run other promotion campaigns while your campaign is running by LikeBuyLike. We use public statistics to measure the results of our campaign, which other campaigns may interfere with. If you do run other promotion campaigns simultaneously with LikeBuyLike’s promotion campaigns, then you agree that ALL contents, rankings, followers, likes, views, comments, subscribers, and so on that you gain during the duration done by LikeBuyLike’s promotion campaigns.
We cannot and do not make any guarantees about how long your order will take to successfully complete. The time frames mentioned on the Website, by our support employees in emails or any other correspondence is not a guarantee of how long it will take the promotion campaigns to successfully complete. Any estimate provided by the Website regarding how long a promotion campaigns may take to successfully complete is simply a guideline designed to help our customers plan ahead.
By purchasing the Services, you agree that LikeBuyLike reserves the right to pause your campaign for some reasons. It is always our goal to deliver your order as quickly and safely as possible; however, there may be certain circumstances such as a page didn’t seem public or the link may only be shared with a small group of people or an upgrade performed to a Social Network that may make pausing your campaign necessary. Pausing a campaign does not make you eligible for any partial or full refunds.
You should not change, modify and/or remove your website, account, username, post, video, track, album, and so on (referred as Link) while your order is running. Doing so may make your Link inaccessible and cause an interruption of our service. You agree that any changes, modifications and/or removal of your Link without prior notice and approval from LikeBuyLike, will make your affected order(s) subject to terminations and ineligible for any type of refund.
LikeBuyLike may over-deliver the Services it guarantees, including but not limited to delivering extra rankings, likes, subscribers, followers, views, members or comments more than ordered. This over-delivery amount (Extras) should be considered a buffer, in the event of a small loss of performances. Extras are not covered by the Retention Guarantee and Extras are not eligible for refills in case of a loss that is equal to or less than the over-delivery amount.
LikeBuyLike follows a transparent and no fuss cancellation policy. Here are the terms of the cancellation policy:
Once your cancellation is received and inspected, we will send you an email to notify you that we have received your cancellation request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Our main goal is always to keep you completely happy from beginning to end. Any problems that lead to the service being unable to continue will be discussed by LikeBuyLike with customers to come up with the most optimal policy for both parties. However, LikeBuyLike is always committed to the quality of service to protect the highest interests of customers.
We will make refunds of the Customer Payment, deducted transaction fees, to Customer using the same payment methods that Customer used to make the Payment to us.
We will refund Customers for the following reasons:
If you are not satisfied with an incomplete portion of the service, you can get a proportional refund for the remaining service.
If your order has been completed partially and can be delivered, we will provide a partial refund respectively with the completion.
In the event that incorrect information was provided by you, we will not refund any amount in the case that your project has started and/or has been completed.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
LikeBuyLike reserves the right to stop providing the service without warranty, refunding any costs in the following cases: